A Full-Service Veterinary Website & Marketing Company    |     UK: 0800 086 8868    |     Canada: 1.833.838.7483
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Support 2017-02-25T16:15:42+00:00

The Vet Website Company F.A.Q.

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The name says it all; The Vet Website Company. We specialise in every aspect of veterinary websites, from the design & development, right through to marketing.

Veterinary businesses throughout the UK and Canada trust us, so you can too. You have nothing to lose as we offer a 30-day money back guarantee – no questions asked.

We simplify the process as much as possible, allowing for you to attend to your furry patients. Once you get in touch with us, we’ll ask for a few details such as the services you offer, images you may like to use on the new website and whether you need help with marketing also. Then sit back and allow our team to work their magic!

One thing we do not do, is rush. However, we appreciate you’ll be excited to have the new website up-and-running as quickly as possible in order to share with your clients, old and new.

We aim to complete a website within 10 business days, assuming we receive anything needed from you in a timely manner. i.e. any text or images that you are supplying.

As for marketing, that is an ongoing process and we can discuss your veterinary business goals in detail, once you have contacted us.

Our feature-rich websites do not compromise on quality and yet are only £49 per month for our UK-based clients or $95 CAD for our Canada-based clients! This includes everything you need for a professional online presence and no surprise costs hiding around the corner. For more details, please visit our Plans + Pricing page.

Our marketing packages can be added to the website plan, or can be purchased separately. Although we have a couple plans listed on this website, we can work within any budget. Contact us today and speak to our marketing specialists.

In short, our monthly packages include everything your veterinary business needs! Secure hosting, personalised domain name, an email account, daily back-ups, updates to the website software, updates to the content of the website and even basic search engine optimisation (SEO).

When you choose The Vet Website Company as your web partners, you are essentially getting your very own team of web professionals that you can contact as much (or as little) as you’d like. How’s that for peace of mind?

Yes, of course. All of our websites come with a mobile-friendly version as standard, at no additional cost whatsoever. More and more people are accessing the internet from their smartphones and tablets, so it really is essential your website looks just as good on a laptop as it does on a mobile device!

Yes! You get one personalised email account included with all website packages. This will look something like example@yourdomain.com. 

You can have as many email addresses as you require, for example hello@yourdomain, accounts@yourdomain, sales@yourdomain. There will be a small additional monthly charge per each account.

Yes, every single day! We back-up each website on a daily basis and keep the files on a computer that is at a separate, secure location. So should anything ever go wrong with your website, i.e. a malicious attack, human error, we will have quick, easy access and be able to restore the website in a matter of minutes.

Not a problem, we are on stand-by ready for any new content you wish to have added. In fact, we encourage fresh content be added to the website regularly as Google definitely favour those websites that stay current.

This may be changes to text and images on a particular page, a new blog post for your clients to read or even add a new web page to the website – whatever it is, it’s included in the monthly package. Simply call or email and we will ensure the updates are completed in a timely manner.

Yes, we most certainly can. Our team will work with you to identify your target market. We’ll then go over your options, sticking to your budgets before getting down to business with Search Engine Optimisation (SEO).

Ultimately, getting to page 1 of major search engines such as Google is the goal for pretty much every business with an online presence. Now, we do not give, nor promote, fake promises such as “we’ll get you to the top of page 1 in weeks”, as quite honestly, that’s poor workmanship and mostly always involves underhand tactics that Google will penalise you for. We can go over SEO in greater detail once you get in touch.

We also help with offline marketing too – whether it’s designing a newspaper ad or creating stunning business cards for your team members. Even if you wish to keep your current website, we can of course still help your veterinary business with attracting new clients.

It will look great, we promise. We will listen to you before starting anything – so we can get an insight into exactly what it is you’re looking for. Before the new website is launched to the public, we’ll let you test drive it for a few days, allowing for you to provide us with any feedback and amendments you may require.

We ensure every veterinary website we develop, that has our reputation at stake, is stunning, functional and practical. After all, we are The Vet Website Company!

Nope, you are not locked into anything. In the unlikely event that you need to cancel the website and/or stop any marketing services, all we ask is that you provide us with one entire calendar month’s notice. So if you’d like to stop everything in March for example, you must let us know no later than January 31st. Simple, right?

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